Service
Expertise Across Multiple Disciplines
At Vandoren, entrepreneurial professionals quickly understand what your situation requires. We actively think along with you to develop effective and efficient solutions. With expertise across a wide range of technical disciplines, we are ready to support your challenges. What can we do for you?
We guarantee:
Expertise
Is organising an on-call service within your organisation a challenge? At Vandoren, we have all required disciplines and expertise in-house to support you. Our technicians regularly follow training programmes to stay fully up to date with the latest technological developments.
Customer focus
Whether you require 24/7 service or support during office hours only, remote assistance in cooperation with your technical department, or commissioning support in North America, South America or Asia, Vandoren offers flexible service solutions tailored to your needs. In a personal consultation, we translate your requirements into a suitable service agreement.
Capacity
What makes us proud? When clients say: if Vandoren is involved, we know the project will be delivered successfully. We stand for reliable workflows, short communication lines and transparent communication. We do what we promise and promise what we deliver.
Aftercare
Resolving hardware and software malfunctions across various industries is our speciality. But we go beyond solving the issue itself. After resolving a malfunction, we analyse the situation and advise you on how to prevent similar problems in the future.
Creativity
Thinking differently, simply getting things done. It is more than just our slogan, it is part of our DNA. By combining broad expertise, experience and creativity, our technicians always find a solution, no matter how complex the malfunction may be.